Due to the nature of our products, hair products are non-returnable and all sales are final. We do not accept returns, exchanges, or refunds under any circumstances. Once an order has been shipped, it cannot be canceled, modified, or refunded. By completing a purchase, the customer acknowledges and agrees to these terms in full.
By completing a purchase, the customer agrees not to file chargebacks or payment disputes for any reason, including but not limited to dissatisfaction, shipping delays, or failure to read our policies. All sales are final, and hair products are non-returnable and non-refundable. Any chargebacks or disputes initiated after an order has been processed or shipped will be contested with the payment provider using proof of purchase, tracking confirmation, and this policy. Customers who file chargebacks or disputes may be permanently banned from future purchases